We understand that organisations learn from both successes and incidents. We recognise that each organisation has its own way of learning, so we adapt to these preferences. Whether you want to repeat a successful outcome or understand how something happened and prevent it from occurring again, our approach is flexible. We use different methods such as SCAT, TapRoot, ICAM or AcciMap to fit your specific needs.
Investigations help us understand not only what happened but also why it happened. This knowledge is key to stopping similar problems in the future and repeating good outcomes. Through detailed investigations, we can point out what works well and what needs to get better.
We understand that successful investigations begin with effective planning and detailed information gathering. Our approach concentrates on enhancing these essential skills to ensure the information we collect is both accurate and comprehensive. This groundwork ensures that the outcomes of our investigations are reliable and meaningful.
Investigations are inherently non-linear and unpredictable. Recognising this, we emphasize the importance of the adaptive capacity of your teams rather than rigidly adhering to a specific framework. Whether using SCAT, TapRoot, AcciMap or ICAM, the key is flexibility. We train investigators to be flexible and responsive, allowing them to navigate the complexities and unexpected turns of an investigation effectively.
HSE Global offers tailored support through a range of services that cover different parts of the investigation process:
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